How to shop with us

Zero-waste shopping should be easy. That’s why we make it easy to shop with us, alternatively, there are two simple ways to order from us.

1. Pop in! 

Come and say hello - we're always happy to help.


2. Order & Collect from our shop

Shop online → We pack it → You collect

1. Place your order
Choose what you need from our online shop.

2. We pack it for you
We weigh and pack your order using paper bags, sterilised reused jars, or reusable containers you’ve bought from us.

3. Pick it up
We’ll let you know when your order is ready, then simply collect it from the shop.

4. Reuse & refill
Bring the jars and containers back next time and we can use them again for your next order.


2. Order through your local Eco Hub

Order online → We refill → We deliver to your local hub → You collect

Our Eco Hubs bring zero-waste shopping to towns and communities outside our shop.

1. Leave your containers at your local Eco Hub
Drop off your clean, labelled jars and containers and we’ll collect them ready for your next order.

2. Place your order online
Shop as normal and choose your local Eco Hub as your collection point.

3. We refill & deliver
We fill your containers with your order and deliver everything back to your Eco Hub on its regular delivery day.

4. Collect & swap
Pick up your refills and leave your empty containers ready for next time.

No containers? No problem.

You don’t have to have your own jars to get started.

We can pack your order in paper bags, you can buy reusable containers from us, or choose from our sterilised reused jars.

Then just keep them, bring them back and refill them again and again.

A simple swap that makes a difference

Less single-use packaging. Less waste. More reuse.

Whether you collect from our shop or use one of our local Eco Hubs, we make it easy to buy what you need without bringing home unnecessary packaging.

Order. Refill. Collect. Reuse.